Shared Facilities and Cores at Einstein

iLab - Access, Help & Training


The iLab Solutions Core Facility Management software (iLab) replaced the Shared Facilities Management System (SFMS) in February 2015. iLab allows researchers to reserve time on devices or submit service requests to Einstein Core Facilities that are setup to use the system (currently 18 cores, with two more set to come online by July 2016). It also provides Einstein with a centralized billing system for core services. This page provides information to assist new and existing users with accessing and navigating the system.


Access iLab

Internal Einstein users (including Montefiore PIs and Administrators) must use their active directory credentials (i.e. what you use to sign in to YU/Einstein webmail or Monte webmail) to log-in to iLab. If you are a volunteer in a PI lab and need to access the system, please email us. New users of the system will be prompted to request access to a PI lab before they can begin using core services. External users should register for an account directly via the iLab system.

Please use this link to access iLab:

The following cores currently use iLab:

  • Analytical Imaging Facility (AIF)
  • Biomarker Analytic Research Core (BARC)
  • Biorepository
  • Chemical Synthesis Core
  • Clinical Investigation Services Core
  • Epidemiology Study Management & Informatics (ESMI)
  • Flow Cytometry Core Facility
  • Gene Targeting, Gene Modification, and Transgenic Mouse Facilities
  • Genetic Engineering and Gene Therapy Core
  • Genomics Core
  • Histology and Comparative Pathology Facility
  • In Vivo Imaging System (IVIS) Facility
  • Irradiator / Environmental Health & Safety
  • Macromolecular Therapeutics Development Facility (MTDF)
  • Molecular Cytogenetic Core
  • Proteomics (LMAP)
  • Research Informatics
  • shRNA Facility
  • Structural NMR Resource

Help and Support

The quickest way to get assistance with any questions or issues is by reaching out to the iLab Support Team through one of the following channels:

  • SUPPORT TICKET: Click the leave iLab feedback link at the top right while logged into iLab to submit a Support Ticket.
  • EMAIL: Send an email to the iLab Support Team at
  • LIVE CHAT:  A support representative is available for live chat support at, M-F from 8am-8pm EST
  • PHONE SUPPORT:  Available M-F from 8am-8pm EST, 617-297-2805

The iLab support team triages all requests to ensure quick response and resolution to all questions.

If you believe your support request will require assistance for an issue that derives from an Einstein system or administrative department (i.e. Banner, Finance, HR, etc), please contact us at or 718.839.7496.


Training Materials for Researchers

Task/IssueUser ManualVideo Overview
AIF – Scheduling Time on a Device View N/A
AIF – How to Edit or Cancel a Reservation N/A N/A
General Info – Activating your iLab Account (Internal Users) View N/A
General Info – Establishing an iLab Account (External Users) View N/A
Gene Targeting/Modification & Transgenic Mouse – Making a Service Request View N/A
Histopathology – Making a Service Request View N/A
IVIS – Scheduling Time on the Device View N/A
MTDF – Making a Service Request View N/A

Training Materials for PIs, Administrators & Core Staff

Task/IssueUser ManualVideo Overview
Adding, Editing & Removing Lab Members View N/A
Managing Lab Access to Fund Numbers View N/A
Budgeting for Lab Member Use of Funds View N/A
Billing & Invoices View N/A
Center Administration View N/A
Managing Service & Project Requests View N/A
Reporting on Lab Use of Cores View N/A