Rohit Bhalla, MD
Chief Quality Officer
Assistant Professor (Medicine)
Senior Administrator (Moses Division)
Each Montefiore physician receives an annual report card providing a publicly available rating of quality and efficiency.
Report cards are based on the following measures:
- aggregate practice data assessing patient outcomes (e.g., A1C, blood pressure, and other important physiologic markers)
- data such as number of tests and procedures ordered, length of stay, morbidity, mortality, and readmission rate
- patient satisfaction as reported through Press Ganey surveys
Department of Medicine faculty receive these
reports (“dashboards”) that include information on number of encounters and
revenue, and will soon include information on patient access, appointment patterns, and payer mix.
Montefiore administrators regularly use the report cards to identify target areas for outcomes-based physician training, including simulation training for residents, continuing medical education, and professional development.